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Question	N/A	☹️	🙁	😐	🙂	😁
What were your first impressions of the hotel?	What were your first impressions of the hotel?: N/A	What were your first impressions of the hotel?: Very dissatisfied	What were your first impressions of the hotel?: Dissatisfied	What were your first impressions of the hotel?: Neutral	What were your first impressions of the hotel?: Satisfied	What were your first impressions of the hotel?: Very satisfied
Did you find the hotel staff friendly and approachable?	Did you find the hotel staff friendly and approachable?: N/A	Did you find the hotel staff friendly and approachable?: Very dissatisfied	Did you find the hotel staff friendly and approachable?: Dissatisfied	Did you find the hotel staff friendly and approachable?: Neutral	Did you find the hotel staff friendly and approachable?: Satisfied	Did you find the hotel staff friendly and approachable?: Very satisfied
How satisfied were you with the check-in and check-out process at Headland Hotel?	How satisfied were you with the check-in and check-out process at Headland Hotel?: N/A	How satisfied were you with the check-in and check-out process at Headland Hotel?: Very dissatisfied	How satisfied were you with the check-in and check-out process at Headland Hotel?: Dissatisfied	How satisfied were you with the check-in and check-out process at Headland Hotel?: Neutral	How satisfied were you with the check-in and check-out process at Headland Hotel?: Satisfied	How satisfied were you with the check-in and check-out process at Headland Hotel?: Very satisfied
How satisfied were you with the cleanliness and upkeep of your room?	How satisfied were you with the cleanliness and upkeep of your room?: N/A	How satisfied were you with the cleanliness and upkeep of your room?: Very dissatisfied	How satisfied were you with the cleanliness and upkeep of your room?: Dissatisfied	How satisfied were you with the cleanliness and upkeep of your room?: Neutral	How satisfied were you with the cleanliness and upkeep of your room?: Satisfied	How satisfied were you with the cleanliness and upkeep of your room?: Very satisfied
How would you rate the bed and room amenities?	How would you rate the bed and room amenities?: N/A	How would you rate the bed and room amenities?: Very dissatisfied	How would you rate the bed and room amenities?: Dissatisfied	How would you rate the bed and room amenities?: Neutral	How would you rate the bed and room amenities?: Satisfied	How would you rate the bed and room amenities?: Very satisfied
How satisfied were you with the Dakota Club facilities?	How satisfied were you with the Dakota Club facilities?: N/A	How satisfied were you with the Dakota Club facilities?: Very dissatisfied	How satisfied were you with the Dakota Club facilities?: Dissatisfied	How satisfied were you with the Dakota Club facilities?: Neutral	How satisfied were you with the Dakota Club facilities?: Satisfied	How satisfied were you with the Dakota Club facilities?: Very satisfied
How would you rate your dining experience at our restaurant?	How would you rate your dining experience at our restaurant?: N/A	How would you rate your dining experience at our restaurant?: Very dissatisfied	How would you rate your dining experience at our restaurant?: Dissatisfied	How would you rate your dining experience at our restaurant?: Neutral	How would you rate your dining experience at our restaurant?: Satisfied	How would you rate your dining experience at our restaurant?: Very satisfied
How satisfied were you with the quality of food and drinks at our hotel restaurant?	How satisfied were you with the quality of food and drinks at our hotel restaurant?: N/A	How satisfied were you with the quality of food and drinks at our hotel restaurant?: Very dissatisfied	How satisfied were you with the quality of food and drinks at our hotel restaurant?: Dissatisfied	How satisfied were you with the quality of food and drinks at our hotel restaurant?: Neutral	How satisfied were you with the quality of food and drinks at our hotel restaurant?: Satisfied	How satisfied were you with the quality of food and drinks at our hotel restaurant?: Very satisfied
How would you rate the variety of food and drinks available at our hotel restaurant?	How would you rate the variety of food and drinks available at our hotel restaurant?: N/A	How would you rate the variety of food and drinks available at our hotel restaurant?: Very dissatisfied	How would you rate the variety of food and drinks available at our hotel restaurant?: Dissatisfied	How would you rate the variety of food and drinks available at our hotel restaurant?: Neutral	How would you rate the variety of food and drinks available at our hotel restaurant?: Satisfied	How would you rate the variety of food and drinks available at our hotel restaurant?: Very satisfied
Overall, how satisfied are you with your stay?	Overall, how satisfied are you with your stay?: N/A	Overall, how satisfied are you with your stay?: Very dissatisfied	Overall, how satisfied are you with your stay?: Dissatisfied	Overall, how satisfied are you with your stay?: Neutral	Overall, how satisfied are you with your stay?: Satisfied	Overall, how satisfied are you with your stay?: Very satisfied

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Headland Hotel managed by Swire Properties Hotel Management Limited respects the privacy of all its customers and treats personal information (personal data) provided by you as confidential. For details of the purposes for which we may use your personal data collected from this form, please refer to our Privacy Policy at https://www.headland.com.hk/legal.

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